Terrific Five Star Customer Service (Record no. 4723)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01280nam a2200313 a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260119070249.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 2021-05-24 15:51:16 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780834134126 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | 1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Số tài liệu | S784-T65 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Toler, Stan |
| 110 ## - MAIN ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Stan Toler and Keith Hawk |
| 245 ## - TITLE STATEMENT | |
| Nhan đề | Terrific Five Star Customer Service |
| 245 ## - TITLE STATEMENT | |
| Statement of responsibility, etc. | Stan Toler and Keith Hawk |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Oklahoman City, OK. USA. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | DustJacket Press |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2013 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 134tr. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Other physical details | paperback, yellow color |
| 300 ## - PHYSICAL DESCRIPTION | |
| Dimensions | 12.5 x 18 cm |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Terrific is a book that focuses on special people with Down Syndrome in the marketplace. It is a unique approach to defining excellence in customer service in a day when there appears to be very little found anywhere. For certain, it makes no difference about the locale or the type of business, quality customer service should be the norm, not the exception. Keith Hawk and Stan Toler raise the bar on five star customer service by featuring special people who are without doubt the most loving, caring people on God's big earth! |
| 546 ## - LANGUAGE NOTE | |
| Language note | English |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Management -- Customer Service |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Management |
| 691 ## - LOCAL SUBJECT ADDED ENTRY--GEOGRAPHIC NAME (RLIN) | |
| Geographic name | Management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Hawk, Keith |
| Trạng thái loại khỏi lưu thông | Trạng thái mất | Trạng thái hư hỏng | Không cho mượn | Thư viện chính | Thư viện hiện tại | Ngày bổ sung | Cost, normal purchase price | Total checkouts | Mã vạch | Cost, replacement price | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Thư Viện Cơ Đốc | Thư Viện Cơ Đốc | 20/01/2026 | 0.00 | TVCD-4723 | 0.00 | Sách |