01159nam a2200313 a 4500 20260119071114.0 2023-09-14 10:27:02 9780205401987, 0205401988 eng 153.6 S425-M48 McLean, Scott 1969- Author The Basics of Interpersonal Communication Scott McLean U.S.A. Pearson Education 2005 252tr. Paperback, illustrations 23 cm Focusing on skills students can use to effect positive change in their lives, this textbook for a first communication course describes different listening styles and the principles of verbal and nonverbal communication, identifies the characteristics of healthy personal relationships and intercultural communication, and demonstrates the five stages of conversation and the three stages of interpersonal conflict. Interpersonal relations Interpersonal conflict Textbooks Nguyễn Thị Kim Phượng 221125DTBT 12037 12037 0 0 0 0 TVCD TVCD 2026-01-20 0.00 0 TVCD-12037 0.00 BK