TY - BOOK AU - McLean, Scott AU - AU - TI - The Basics of Interpersonal Communication SN - 9780205401987, 0205401988 U1 - 153.6 CY - U.S.A. KW - Interpersonal relations KW - Interpersonal conflict KW - Textbooks N2 - Focusing on skills students can use to effect positive change in their lives, this textbook for a first communication course describes different listening styles and the principles of verbal and nonverbal communication, identifies the characteristics of healthy personal relationships and intercultural communication, and demonstrates the five stages of conversation and the three stages of interpersonal conflict ER -