01280nam a2200313 a 4500 20260119070249.0 2021-05-24 15:51:16 9780834134126 1 eng 658.8 S784-T65 Toler, Stan Stan Toler and Keith Hawk Terrific Five Star Customer Service Stan Toler and Keith Hawk Oklahoman City, OK. USA. DustJacket Press 2013 134tr. paperback, yellow color 12.5 x 18 cm Terrific is a book that focuses on special people with Down Syndrome in the marketplace. It is a unique approach to defining excellence in customer service in a day when there appears to be very little found anywhere. For certain, it makes no difference about the locale or the type of business, quality customer service should be the norm, not the exception. Keith Hawk and Stan Toler raise the bar on five star customer service by featuring special people who are without doubt the most loving, caring people on God's big earth! English Management -- Customer Service Management Management Hawk, Keith 4723 4723 0 0 0 0 TVCD TVCD 2026-01-20 0.00 0 TVCD-4723 0.00 BK