000 01280nam a2200313 a 4500
005 20260119070249.0
008 2021-05-24 15:51:16
020 _a9780834134126
040 _a1
041 _aeng
082 _a658.8
082 _bS784-T65
100 _aToler, Stan
110 _aStan Toler and Keith Hawk
245 _aTerrific Five Star Customer Service
245 _cStan Toler and Keith Hawk
260 _aOklahoman City, OK. USA.
260 _bDustJacket Press
260 _c2013
300 _a134tr.
300 _bpaperback, yellow color
300 _c12.5 x 18 cm
520 _aTerrific is a book that focuses on special people with Down Syndrome in the marketplace. It is a unique approach to defining excellence in customer service in a day when there appears to be very little found anywhere. For certain, it makes no difference about the locale or the type of business, quality customer service should be the norm, not the exception. Keith Hawk and Stan Toler raise the bar on five star customer service by featuring special people who are without doubt the most loving, caring people on God's big earth!
546 _aEnglish
650 _aManagement -- Customer Service
653 _aManagement
691 _aManagement
700 _aHawk, Keith
999 _c4723
_d4723